- Standard US shipping varies by weight or FREE orders over $75!
- Orders are processed and shipped out within 48 hours.
- FREE local pickup is available in Madison (choose option at checkout.)
- Please contact your local post office in regards to lost or damaged goods.
- Returns on unworn, unwashed items with tags still attached are accepted within 7 days for local pick up and 10 days for shipped returns if shipping back. You must initiate a return here within 7 days of receiving a shipped jtm. It is at our discretion as to whether something qualifies for a return.
- WOFF TAGS MUST BE ATTACHED. If not attached there is a 15% restocking fee if the item is deemed fit for a return.
- SALE TAB ITEMS ARE FINAL SALE. Please do not try to return or exchange them. They are non returnable and exchangeable.
- Discounted items 25% and over are final sale. SALE CODES OVER 20% ARE FINAL SALE.
- A return form must be filled out for the return to be initiated.
- Packing slip must be included with return.
- Returns are eligible for store credit only.
- Sale/clearance items, Shoes, Accessories, Gift cards, Bras, Bralettes, Lingerie, Swimwear and Gift Items are NOT returnable, they are final sale.
- Shipping charges (original and return) are the customer’s responsibility, unless we sent damaged goods
- Once the package leaves the store, it is at the responsibility of the postal service.
- If you chose pick up and after an extended period of time, you choose shipping, you possibly will Forego your ability to return or exchange.
- Please fill out the form below to initiate your return (if eligible):
- Local pick-up orders have the same return policy. 7 days from the time your fulfillment email is sent is the time you have to pick up and return.
- We know the day your email is sent so please check junk spam all mail etc.
- You will be charged a shipping fee for orders that were selected for pick up but need to be shipped.